6 Easy Steps to
Book Your Holiday
Drop-In Visits

Payment Terms

Payment Terms

Deposit Required to Hold Your Spot – A one-third (1/3) deposit is due three (3) days before your scheduled service.

Reservation Expiration – Reservations will expire if the deposit is not received or communication is not maintained.

Remaining Balance Timing – The remaining balance is due one (1) day prior to service.

Cancellation Policy – Cancellations made after the deposit is paid incur a fee equal to 50% of the remaining balance.

1

Choose Your Service

Select the type of holiday visit your pet needs — customized for dog, cat, or small-pet care. .,

You are not responsible for payment when scheduling.

Service Total

$
0.00

2

Choose Visits per Day

Tell us how many holiday check-ins you’d like per day.

Visits Total

$
0.00

3

Choose Days per Week

Pick the weekly rhythm that fits your holiday schedule.

Days Total

$
0.00

Need Additional Services?

Additional pets, medicine administration, lock box for your door, complete litter replacement, longer walks, or enrichment.

Sub Total
$
0.00
Discount
$
0.00
Discounted Total
$
0.00
Add On Total
$
0.00
Sub Total
$
0.00
Discount
$
0.00
Discounted Total
$
0.00

Double click on start date, drag to the end date, then click

Click on start date, drag to the end date, then click.
5

Choose Your Holiday Dates

Select the exact holiday dates you’d like your pet’s drop-in visits.

5

Some final information before we book your dates and call to get all your fur babies details.

First Name *
Phone *
Last Name *
Email *
Your pets name(s) *

6

Review information, we want to make sure this visit plan is just right.

Make any changes that need to made. We’ll send your follow-up and next steps by email. Please check your inbox (and sometimes spam!)for hello@universitycitypetcare.com

Don’t forget to add your specific dates.

Specific Dates *
Full Name *
Email *
Phone *
Service *
Visits a Day *
Pet Name *
Days a Week *
Additional Services
If you chose add on they would show here.
Anything else?
Grand Total
$
0.00
Total after discounts.
Deposit Due
$
0.00
Due 48 hour prior to start date.
Remainder Due
$
0.00
Due 24 hour prior to start date.
😊

Almost done! Take a peek at your details below so we can make sure your pet’s visit plan is just right.

We’ll send your follow-up and next steps by email. Please check your inbox (and sometimes spam!) for hello@universitycitypetcare.com

%post_pet_name%’s %post_service_name% Request
icon

A new pet care request has been submitted. Please contact the client within 24 hours to complete intake.

Pet & Parent Info

Client: %post_full_name%
Phone: %post_phone_name%
Email: %post_email_name%

Pet: %post_pet_name% (%post_pet_type% / %breed%)

Visit Details

Service: %post_service_name%
Visits/day: %post_visit_name%
Days/week: %post_week_name%
Add-ons: %post_addon_name%

Pricing Summary

Service Total: $%tot_service%
Visit Total: %tot_visits%
Weekly Total: %tot_week%
Add-ons Total: %tot_addon%
Discount: $%discount%
Projected Total: %grand%

Requested Schedule

%specific_dates%

Notes

%notes%

Next Steps for Staff

  • Contact the client within 24 hours
  • Complete pet interview
  • Verify building access instructions
  • Confirm dates + add-ons
  • Update CRM

— UCPC Admin

%post_pet_name%’s %post_service_name% Request
%post_pet_name%’s %post_service_name% Request<img>https://universitycitypetcare.com/bookings/wp-content/uploads/2025/12/emails_paws.png</img>

YAY! We’ve received your pet care requesthttps://universitycitypetcare.com/bookings/wp-content/uploads/2025/12/emails_smiley.png

Hi %first_name% & %post_pet_name%,

Thank you for trusting University City Pet Care with your pet. Someone from our team will reach out within the next 24 hours to complete a quick, friendly pet interview and confirm all the details.

We’ll send your follow-up and next steps by email. Please check your inbox (and sometimes spam) for hello@universitycitypetcare.com.

Here’s a summary of your request

Please review the details below. If anything looks off, you can reply directly to this email and we’ll help you adjust it before visits begin.

Pet Parent %post_full_name%
Pet Name %post_pet_name%
Phone %post_phone_name%
Email %post_email_name%
Visit Details
Service %post_service_name% – $%tot_service%
Visits per Day %post_visit_name% – %tot_visits%
Days per Week %post_week_name% – %tot_week%
Add-ons %post_addon_name% – %tot_addon%
Pricing
Discount $%discount%
Total %grand%
Schedule
Timeblock / Dates %specific_dates%
Notes
You thought we needed to know %notes%

We know how important it is to feel at ease when you’re away. Our neighbor-powered team lives and works in the same University City Apartment Community we serve, and we’re excited to get to know you & your pet.

If you have any questions before your pet interview, just reply to this email and we’ll be happy to help.

Meet you & %post_pet_name% soon!,
Billy, The University City Pet Care Team
Loving apartment pet care in University City

We have received %post_pet_name%’s for %post_service_name% Request Received

Hi %first_name%,

Thank you so much for trusting University City Pet Care with %post_pet_name%. We’ve received your request and a team member will reach out within 24 hours to complete your pet interview and confirm visit details.

Your Request Summary

Service: %post_service_name%
Visits per day: %post_visit_name%
Days per week: %post_week_name%
Add-ons: %post_addon_name%
Discount: $%discount%
Total: %grand%
Requested dates: %specific_dates%

Notes

%notes%

What happens next

  • We will send, within 24 hours, a document to help you with your pet’s intake form.
  • We will contact you within 48 hours to complete your pet’s intake interview and review routines.
  • We will confirm dates and add-ons and verify apartment address.
  • We will schedule a meet and greet prior to start date.
  • We will verify apartment address building access instructions (we have building access).
  • You’ll receive a final confirmation and invoice before services begin.
  • Arrange payment 48 hours prior to scheduled start date.
  • Arrange key pick up and drop off day of reservation %specific_dates%.

Meet you & %post_pet_name% soon!,
Billy & The University City Pet Care Team
Loving Apartment Care for 8Metro Apartment Community.

New Pet Care Request — Staff Notification

A new pet care request has been submitted for %post_pet_name%’s for %post_service_name% Please contact the client within 24 hours to complete intake.

Pet & Parent Info

Client: %post_full_name%
Phone: %post_phone_name%
Email: %post_email_name%

Pet: %post_pet_name%

Visit Details

Service: %post_service_name%
Visits/day: %post_visit_name%
Days/week: %post_week_name%
Add-ons: %post_addon_name%

Pricing Summary

Service Total: $%tot_service%
Visit Total: %tot_visits%
Weekly Total: %tot_week%
Add-ons Total: %tot_addon%
Discount: $%discount%
Projected Total: %grand%

Requested Schedule

%post_dates_name%

Notes

%notes%

Next Steps for Staff

  • Contact %post_full_name% @ %post_phone_name% within 24 hours to complete %pet_name% interview and review routines.
  • Confirm dates and add-ons and verify apartment address.
  • Schedule a meet and greet prior to start date.
  • Verify apartment address and special (if it’s anymore than just the key) apartment, we have building access.
  • Send final confirmation and invoice before 48 hours before services begin.
  • Arrange payment 48 hours prior to scheduled start date.
  • Arrange key pickup day of service %post_dates_name%

— Yay! Kim

$

Payment Terms

  • Deposit Required to Hold Your Spot – A one-third (1/3) deposit is due three (3) days before your scheduled service.
  • Remaining Balance Timing – The remaining balance is due one (1) day prior to service.
  • Reservation Expiration – Reservations will expire if the deposit is not received or communication is not maintained.
  • Cancellation Policy – Cancellations made after the deposit is paid incur a fee equal to 50% of the remaining balance.
    • .

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